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Shipping Policy

Shipping Policy – Diplomafast

At Diplomafast, we are committed to delivering your custom documents quickly, securely, and reliably across the United States. Please review our shipping policy below for full details on how your order is processed and delivered.

1. Order Processing

All orders are processed after successful payment confirmation and final design approval (if applicable).

  • Processing Time: 2–4 business days
  • Orders are processed Monday through Friday (excluding public holidays)

Once your document is completed, it is carefully prepared for shipment to ensure quality and discretion.

2. Production & Packaging

Each order is custom-made based on the information you provide.
To maintain privacy and professionalism:

  • Documents are printed on high-quality materials
  • Orders are packaged securely to prevent damage
  • Packaging is discreet, with no sensitive details visible on the outside

3. Shipping Methods & Delivery Time

We offer multiple shipping options within the United States:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days
  • Express Shipping: 1–2 business days

Delivery times begin after the production process is completed.

4. Shipping Costs

Shipping fees are calculated at checkout based on:

  • Shipping destination
  • Selected delivery method

From time to time, Diplomafast may offer free or discounted shipping promotions.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can track your shipment at any time using the provided tracking details.

6. Shipping Address Accuracy

Please ensure that your shipping information is correct at the time of purchase.

Diplomafast is not responsible for:

  • Delays caused by incorrect or incomplete addresses
  • Packages delivered to the wrong address provided by the customer

7. Delays

While we aim to meet all delivery timelines, delays may occur due to:

  • Courier service disruptions
  • Weather conditions
  • High seasonal demand

We appreciate your understanding and patience in such cases.

8. Lost or Damaged Shipments

If your package is lost, delayed significantly, or arrives damaged:

  • Contact us within 7 days of the expected delivery date
  • Provide your order number and photos (if applicable)

Our team will review the issue and arrange a suitable resolution, including replacement if necessary.

9. International Shipping

Currently, Diplomafast primarily ships within the United States.
If you require international delivery, please contact us before placing your order to confirm availability.

10. Contact Support

If you have any questions regarding shipping or your order, our support team is here to help:

Introduction
By using the services provided by Certificates, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms
By accessing or using our services, you agree to comply with these Terms and any applicable laws and regulations.

2. User Responsibilities
You agree not to use our services for any unlawful or prohibited purpose, and to comply with all applicable laws in your jurisdiction.

3. Account Registration and Security
You may be required to create an account to use certain features of our service. You agree to provide accurate, current, and complete information during the registration process and maintain the confidentiality of your account credentials.

4. Service Availability and Limitation of Liability
We strive to provide uninterrupted access to our services, but we cannot guarantee availability at all times. Certificates is not liable for any loss or damage caused by service interruptions.

5. Payment Terms
By placing an order, you agree to pay for the service as per the pricing mentioned on the website. All transactions are processed securely through third-party payment processors.

6. Intellectual Property
All content, trademarks, and materials on this site are the property of Certificates. You may not use or reproduce any content without our express written permission.

7. Termination
We reserve the right to suspend or terminate your account if you violate these terms or if we deem it necessary for the operation and security of our services.

8. Governing Law
These terms are governed by and construed in accordance with the laws of Insert Jurisdiction.

9. Changes to Terms
We may update these Terms of Service from time to time. You will be notified of significant changes through the website.

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